Shipping Information

We ship all orders from the USA. Every jar is packed with care to arrive safely.

Processing Time

Orders are processed and shipped within 1–2 business days of purchase. You'll receive a tracking email once your order ships.

Shipping Rates & Delivery Times

• Free standard shipping on all orders over $50
• Standard shipping (3–7 business days): $5.99 on orders under $50
• Expedited shipping (2–3 business days): $12.99
• Overnight shipping: $24.99

International Shipping

We currently ship to the US, Canada, UK, and Australia. International orders may be subject to customs duties and import taxes — these are the responsibility of the recipient.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package directly through the carrier's website.

Lost or Damaged Packages

If your order arrives damaged or goes missing, email us at hello@primordialskin.com and we'll make it right.